IMPRINT

Legal Notice (Imprint)
Information according to §5 E-Commerce Act (ECG), Austria

Company
THE BUNNY BURROW e.U.

Owner
Pippa Auerbach

Registered Office
Hießgasse 14/3–4
1030 Vienna
Austria

Contact
Email: onlineshop@thebunnyburrow.com

Company Register Number
FN 660332 b

Company Register Court
Commercial Court Vienna (Handelsgericht Wien)

VAT Identification Number
ATU82509714

Place of Business
1030 Vienna, Austria

Frequently asked questions

Our goal is that every customer leaves hopping happy with their purchase 🐰 If something isn’t quite right, just let us know and we’ll do our very best to make it all better for you.

To keep your items soft and cozy, wash them at 40°C with a gentle detergent and avoid fabric softeners, which can damage the fibers over time. We recommend air-drying whenever possible, as items with linen content can lose their shape or get crushed in the dryer. With a little care, your pieces will stay soft and beautiful for a long time.

We hop into action to get your order to you as quickly as possible. Once it’s on its way, you’ll receive an email with all the details. Standard shipping within the EU usually takes 3–5 business days. Delivery times may vary depending on where you’re snuggled up, but we’ll do our best to get it to you quickly!

Our products are made in a family owned production facility in Northern Portugal, where skilled hands and care go into every piece. Each item is crafted thoughtfully, with quality and love 🐰🤍.

We’re always happy to help! Reach out at onlineshop@thebunnyburrow.com. Our team is available Monday–Friday, 10:00–16:00, and we aim to reply within 24 hours.

Intentional design

Every product we create is made with heart and thought, designed to bring comfort, beauty and joy into your home.

Quality first

We treasure every detail, ensuring each piece is cozy, durable and crafted to make your bed feel warm and inviting.

Customer care

We’re here for you, making sure every experience with us feels warm, easy and full of care.

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